Aftercare Memberships

Our business ethics connote to the quote above, our customers are our priority and being able to provide a high quality service for them is essential for us. We provide aftercare packages which are available for our customers after we have installed the products they require. Check out our range of aftercare memberships below.

General

Call out rates (without maintenance)
 
Mon-Fri (9am-5pm) call out rate for the 1st hour is £130.00+VAT   After the  1st hour onsite the call out rate is £65.00+VAT per hour
Mon-Fri (After 5pm) call out rate for the 1st hour is £160.00+VAT  After the 1st hour onsite the call out rate is £75.00+VAT per hour
Weekends (Any Time) call out rate for the 1st hour is £200.00+VAT  After the 1st hour onsite the call out rate is £90.00+VAT per hour
All parts chargeable if required

Support

 Price upon request 
2 callouts per year
Scheduled maintenance once a year
5% parts discount
General housekeeping
Check connectivity of an AV System
Check connectivity of Lighting Control System
Test and update devices 
Response time of 7 working days
Remote support (Mon 9am - Fri 5pm)

Support Plus

 Price upon request 
4 callouts per year
Scheduled maintenance twice a year
10% parts discount
General housekeeping
Check connectivity of an AV System
Check connectivity of Lighting Control System
Test and update devices 
Response time of 48 hours
Remote support (Mon 9am - Fri 5pm)